Are you an embedded engineering expert who enjoys being in front of customers discussing board bring-up and developer workflows? Do you have the soft skills to read a room and carry a compelling conversation?

In this customer-facing role, you will act as a commercial co-driver alongside our Sales team, removing technical roadblocks and helping opportunities progress from the first conversation to confident adoption and long-term success.

About the role

As a Field Application Engineer (FAE), you will share revenue goals and work alongside the Sales team as the technical front-runner in pre-sales to understand each customer’s devices, tool chains, CI/CD setup, and compliance needs. You will be responsible for customers in the eastern U.S. & Canada territory, meaning: finding new prospects, creating technical workarounds to secure a deal, and acting as the crucial feedback loop between the customer's engineering reality and IAR’s product teams.

You will use curiosity and active listening skills to identify the specific pain points that matter to the customer; exploring low-level embedded challenges and gracefully navigate technical pushbacks without losing your composure.

You report to the FAE Manager for the U.S. region and work out of our Boston office, with regular travel across your territory (eastern U.S. & Canada) for customer meetings and events.

You’ll deliver:

• Technical discovery & enablement: environment validation, issue reproduction, and clear guidance that accelerates evaluations.

• Onboarding support: targeted help that keeps new customers moving toward value, including creating and delivering technical training.

• Enterprise support: trusted, tailored post-sales advice with Sales/Customer Success.

• Technical material: produce concise, useful content on a regular cadence (e.g., monthly).

Who we’re looking for

You are energized by helping customers succeed and are comfortable switching between deep technical detail and clear, value-driven explanations. You hold credible conversations no matter if it’s a technical or non-technical stakeholder, instinctively tailoring your approach to the specific pain points of your audience to ensure our solutions resonate with their unique needs.

As a confident collaborator, you handle technical challenges with professional composure and maintain trust even when navigating product limitations. Above all, you act as a proactive partner to the sales team, independently managing your schedule and seeking out new ways to build relationships with customers.

To succeed in this role, we see that you have:

• BSc in Electrical Engineering, Computer Engineering or Computer Science.

• 10 years of embedded industry experience in roles such as Field Application Engineer or Application Developer.

• Strong C++ foundation.

• Practical understanding of developer workflows (builds, debugging, source control).

• Solid written & verbal English; confident with mixed technical/non-technical audiences.

Nice-to-haves (any of the following):

• Familiarity with CI/CD pipelines and headless builds; light scripting (Bash/PowerShell/Python/GIT/YAML).

• Experience with IDEs, debuggers, RTOS, embedded Linux, and microcontroller toolchains (ARM Cortex-M; RISC-V familiarity a plus).

• Exposure to compliance contexts (e.g., Functional Safety Standards) and customer success motions (training, health checks, adoption nudges).

What we offer you

IAR is a multi-cultural and global business in a fast-growing industry, an organization where every co-worker's individual role is very important in the big picture. We welcome new ideas and take pride in our achievements. We offer you the opportunity to work in a curious, knowledge-sharing environment with a strong team spirit, where we will support you to grow both professionally and as an individual. We are problem-solvers and take on new challenges with excitement and energy.

Compensation & benefits

• $145,000 - $170,000 in OT earnings (base salary + bonus) based on your background and experience.

• 100% employer-paid medical, dental & vision for employees.

• 401(k) with company match (we match $0.50 for every $1 you contribute).

• Generous paid time off — 16 vacation days plus 6 sick days annually.

• Paid company holidays + 4 floating cultural holidays (use for your birthday or cultural/religious observances).

Apply Today!

This role is based in our Boston, Marlborough office. We offer hybrid flexibility for the right candidate, but we highly value office attendance on most days for collaboration and shared learning. Out-of-state applicants be advised. Interviews are conducted on an ongoing basis, so please send in your application as soon as possible.

We look forward to hearing from you.